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Telecom Revenue Assurance

 

Industry players claim huge losses - 3-15% of total revenues of an operator. Anyway, it shows a large variety and that is why ROI should be considered very carefully by each operator.

 

Telecom Revenue Assurance in 2009 

 

Since the  revenue leakages are not aware of the global recession Telecom Revenue Assurance gets higher importance for operators. They need to

  • Fix all known issues that caused insignificant loss until now,
  • Be proactive: perform regular audit by Allround
  • Get more defensive against those "smart technicians" that become more motivated to find the way to cause revenue loss.
 
High complexity change management challenges and the huge volume of transactional data always result in certain revenue leakages; while the fully automated processes let even trivial mistakes remain unrevealed. The most important target for  Telecom Revenue Assurance is the primary revenue stream: from switch to balance/bill.
 

Allround Revenue Assurance Solution reflect a holistic approach covering the complicity of all revenue streams, providing full advantages of system, business process, skill and organizational synergies. It gives an overall view of any possible revenue leakage, furthermore, problems by fully helps not only detecting, but preventing problems by fully supporting the everyday operational work.

To ensure the best return on investment on the telecom revenue assurance solution it is crucial to

  • Find the right moment when problems can be solved with optimal cost
  • Find the balance between high-cost proactive and high-risk reactive strategies

 

To support these business decisions and sizing with flexibility Allround Revenue Assurance methodology includes four major elements:

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  • Monitoring: short term reactive

o   The monitoring Telecom Revenue Assurance function takes transactional and/or cumulated data and applies validation rules on them to detect Habit Anomalies, or compares current to historical values to detect Habit Differences.

  • Correlation: short term reactive

o   Correlation takes transactional or aggregated data from two different sources for the same period of time and compares the two values with absolute or relative thresholds; if the difference exceeds the threshold Problems and Alarms are generated.

  • Case Trend Reporting: long term reactive

o   Creates case-by-case information about the anomalies detected. Although these cases are relevant for given entities, the long term trend analysis on them provides very useful input for continuous improvement for Telecom Revenue Assurance methods and awareness; furthermore helps finding the real roots of the problems.

  • Active Testing: short term proactive

o   In case of traditional re-active Telecom Revenue Assurance the ROI based on losses recovered - you have to wait until things go wrong.

o   The more effective pro-active methods require different approach and tools.

o   Allround offerings for pro-active revenue assurance via Active Testing

  •  File based: CeDaR and stAbility integrated into Risk Management Framework
  •  Protocol based: SS7 generator

 

pdf_icon.gifAllround Telecom Revenue Assurance Solution

  

Contact us:

Phone: +36 1 206 6280

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Interconnect Bypass DetectionChurn PreventionFraud ManagementRevenue Assurance NRTRDE Roaming SolutionsBilling Testing And Legal Compliance - CeDaR